Learn • Practise • Apply

AI Academy

Start with useful, beginner-friendly lessons. Learn how to ask better questions, create content and use AI responsibly in everyday work.

Person learning and working with digital technology on a laptop — Artificial intelligence and digital learning

Lesson 01 • Beginner

What is generative AI?

Generative AI tools can create or transform text, images, code and other content from instructions. They are useful assistants, but they can make mistakes.

Remember these three habits

Give clear context and a specific task.
Check facts, calculations and important claims.
Do not paste passwords, private customer data or confidential records.

Lesson 02 • Prompting

Write a useful prompt

A strong prompt explains the role, task, context, format and constraints. Improve it in steps instead of expecting perfection at once.

Act as a practical business assistant. Help me create a simple marketing plan for a small [type of business] in [location]. My target customers are [audience]. Give me 3 realistic actions for this week, estimated effort and a way to measure each action. Ask questions if key information is missing.

Lesson 03 • Content creation

Plan a social post

Use AI to draft options, then edit them so they sound authentic and accurately represent the business.

Write three social media captions for [business/product]. Audience: [audience]. Goal: [awareness, enquiries or sales]. Tone: friendly and trustworthy. Include one clear call to action. Do not invent discounts, testimonials or product claims.

Lesson 04 • Work smarter

Summarise and organise

AI can turn non-sensitive notes into action lists. Review names, dates, numbers and responsibilities before sharing.

Turn the notes below into: 1) a five-line summary, 2) action items with an owner and deadline where stated, and 3) questions that remain unresolved. Do not guess missing details. Notes: [paste non-confidential notes]

A person working at a laptop in a digital workspace — Turn your ideas into clear instructions for AI

Practice lab

Build your own prompt

Fill in the fields to assemble a structured prompt you can copy into your preferred AI assistant.

Role / perspectiveWhat should AI do?Useful contextPreferred outputYour prompt

AI learning content is educational. Always verify important information and follow your workplace privacy, copyright and data-protection requirements.